Our ticketing system has been designed to be intuitive and self-managing, but events can always throw curve balls, we get that. We also get that events happen 24 hours-a-day, 7 days-a-week, which is why our support staff are always on hand to assist with your queries through your personal support dashboard. Our team has worked across all events and sectors including racing, football and ticketing so we can see things from your perspective. We are genuinely interested in our clients’ successes, something they happily attest to. That’s probably why much of our business growth comes from word-of-mouth referrals.
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Access the client support portal 24/7/365 on your dashboard, which contains a trove of knowledge based articles,FAQs, videos and tutorials to guide you through all aspects of our ticketing system and event queries and challenges.These are updated regularly and include any new developments or additional features to the system.
As a client of Future Ticketing, your dedicated Client Success Manager is on hand from the start to help you with your initial implementation and set-up. They can provide advice and information about the best ways to use the system and work with you to grow your business, generate additional revenues and improve your fan and customer engagement. In recent years our clients have seen an average increase in sales by 15% during their first year with us, and a 80% increase in digital/online sales.