FEATURES
Analytics
Future Ticketing enables clients to gather a lot of data, but it is what you do with it that counts.
At Future Ticketing we help event organisers, brands and agencies to collect and measure the purchasing behaviour of customers. The opportunity to know your buyer from first purchase, to turnstile, to engagement at the event, is priceless.
This single, powerful view enabled by third-party partner systems can revolutionise conversion and entice repeat business.
Pre-event
- Gather data – time and date of purchase, distance from venue, pre-event upselling and communications
- Analyse conversions and referrals via
Google, Twitter, Meta and more - Easily integrate multiple
- CRM platforms to create and segment your target audience
During event
- View live scanning data
- Send Push Notifications via the Digital Ticketing App to encourage retail and F&B purchases
- Track customer entry by entrance,
turnstile, scanner and time of entry
Post-event
- Automatically send post-event
information such as surveys or
early bird offers to next event - Use integrated platforms such as
Activity Stream and Two Circles to
analyse customer data - Use analysis of event and customer data to understand
your audience and build
deeper relationships
In this section
Create a Data eco-system
The Future Ticketing dashboard makes tracking and collecting customer data easy.
Our market-leading, next-generation API will enable you to fully integrate data-collection opportunities generated from other API First platforms ensuring data analytics can be delivered and interpreted as efficiently as possible, thereby making your overall data strategy a successful one.
We may be seen as a ticketing software provider on the surface but we know that we are much more than that.
Our market leading open Rest API allows you to choose the best-in-class technology solution and integrations to ensure you are always at the cutting edge of technology.
Your fan will remain on your website throughout the transaction, allowing you to track analytics and conversions with no third-party redirects,
Using sales activity data to inform your future planning and interaction with customers is proven to increase revenue and sales.
We offer convenient integrations with a number of analytics partners, including Activity Stream, FullTime Analytics and Two Circles, to help you analyse your audience and their buying patterns.
Our built-in FT CRM system manages your customer accounts, and generates customer activity reports based on a number of variables, including buying patterns and previous purchases.
Our open REST API enables a full integration with our various EPOS and retail partners.
The power of this data collection and anayltics means you can create a single customer view across all your customer touch points of ticket purchase, ticket scanning, retail purchases, F&B purchases and email or app engagement.
The Future Ticketing dashboard makes tracking and collecting customer data easy.
In order to make good use of all the data you collect you have the option to avail of our in-house Customer CRM tool or benefit from the multiple CRM integrations across the Future Ticketing platform.
Link your CRM system with an email marketing tool, such as Mailchimp, Activity Stream or Campaign Monitor, to help you automate the flow of customers who may opt-in for future campaigns.
Easily implement our Javascript code for Pixel Tracking or Pixel Tracking Image(s) to track “open: and “conversation” rates of customers.
Additionally, track your conversions and pay-per-click (across) the full purchase journey of your customers through Universal Analytics, Meta Business Suite, Twitter analytics or the many other integrations we have available.
- Barcodes
- QR codes
- Multi-QR code ticket
- RFID
- External barcodes
- Any one-day barcode
- Seasonal or Annual barcodes/QRcodes
Analytics partners
Partnerships
We guarantee a straightforward integration via our REST API with numerous analytics, email, CRM and e-commerce partners.
