Benefits
Ticket Office
Modernise your ticket office and put your fans first. Future Ticketing automates the day-to-day workload of traditional ticket offices, giving your team the tools to streamline processes, simplify purchasing and focus on what matters most—your customers. Our flexible platform captures richer fan data, turning every transaction into an opportunity to build engagement and deliver deeper insights.
And as ticketing continues to evolve, so does Future Ticketing. We work closely with our clients, using their feedback to continually improve and innovate—so your ticket office stays ahead of changing technology, customer expectations and the future of ticketing.
21.3%
Increase in revenue
Year-on-Year
49%
Season ticket holders purchasing
an in-seat F&B package
Faster
access control and reduced
entry queues
Increase in revenue
Year-on-Year
Season ticket holders purchasing
an in-seat F&B package
access control and reduced
entry queues
Built for You
Accessible Ticketing
Create an inclusive ticketing experience with seamless purchasing, simple documentation upload, and an accessibility-optimised journey across web and stadium seating.
AI-Powered Allocation & Automation
Empower schools and partners to manage ticket allocations and claims, reduce admin workload, and streamline operations with AI tools that also validate event setup for accuracy.
Customer Support
Quickly resolve customer queries using powerful search, email bounce tracking, and real-time updates for upgrades, downgrades, exchanges, and ticket resale. Rotate barcodes without reissuing tickets, and locate orders to instantly resend tickets when needed.
Dedicated Client Success Manager
Access expert support from experienced industry professionals who understand your world, helping you grow across sport, venues, and live events with tailored, long-term guidance.
Easy Payments
Manage direct debits, subscriptions, payment links, upgrades, in-person payments and refunds from a single dashboard, giving super users complete control over every transaction.
Effortless Order Creation & Fulfilment
Create and manage orders seamlessly through your dashboard, including ticket sharing, printed tickets, digital e-tickets, wallet tickets, bulk uploads, and fast walk-up cash desk sales.
Flexible Access Control
Choose from handheld scanners, mobile devices, or integrated turnstiles, with live scanning reports and entry restrictions by ticket type across offline, Wi-Fi, and mobile networks.
Mobile Ticketing
Create your branded Progressive Web App for easy and trackable ticket sharing data, push notifications and seamless add to Google/Apple Wallet ticket.
Quick Copy Tools
Copy events, products, and orders in seconds, reducing manual setup and helping you get tickets on sale faster with less administration.
Unlock New Revenue Streams
Unlock new revenue streams and increase spend per head through ancillary sales, using your dashboard to drive tours, hospitality, merchandise, memberships and more through a single customer journey.
User Management
Control user permissions with tailored access levels and time-based restrictions, ensuring secure, role-based reporting and centralised operational control.
