Dotcraft is an award-winning digital agency specialising in creating engaging digital experiences that drive customer satisfaction and business growth. With extensive experience in the hospitality and events sectors, Dotcraft combines innovative design with cutting-edge technology to build intuitive, user-focused systems tailored to client needs.

Dotcraft’s bespoke Future Ticketing integrations enhance customer journeys and streamline operations for venues and event organisers in the hospitality and events sectors. For The Jockey Club, Britain’s largest commercial horseracing group, we paired Optimizely DXP with a pioneering Future Ticketing API integration, enabling sophisticated multi-day hospitality packages for events like the Grand National and Cheltenham Festival, and driving a 30% increase in basket conversion rate.