Future Ticketing, a leading OPEN API ticketing platform for live events, sports, and attractions, has partnered with Axess, a global leader in smart access systems. This marks Future Ticketing’s 72nd integration partner and 10th access control partner.
The partnership is already live at Dexcom Stadium, home of Connacht Rugby a member of the Irish Rugby Football Union (IRFU), where Future Ticketing’s platform now connects directly with the newly installed AX500 Smart Gate NG access infrastructure. Axess designs advanced access systems and software for sports, music, and cultural venues, as well as ski resorts, attractions, fairs, and convention centres. Their solutions use cutting-edge technologies, including barcode, NFC, RFID, digital wallets, and biometrics for secure and efficient access control. Delivered in collaboration with Axess and Conack Construction, the system links ticketing and access control in real time across turnstiles and accessible entry points.
Helping Connacht Rugby Navigate Stadium Redevelopment
Over the past year, Connacht Rugby faced challenges due to the stadium redevelopment:
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Reduced capacity and dual seating configurations for season ticket holders.
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Matches relocated to alternative venues.
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Need to track and engage supporters digitally.
Future Ticketing’s OPEN API solutions helped by:
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Managing flexible ticketing operations for dual seating plans.
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Enabling relocation matches while capturing new supporter data.
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Providing ongoing access to supporter data via digital tickets and sharing.
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Laying the foundation for data-driven growth and smarter stadium operations.
This allowed Connacht Rugby to maintain smooth matchday operations and strengthen supporter engagement during a challenging season. Axess became the club’s 6th integrated technology partner within the OPEN API framework, joining CRM, Google Analytics, website, mobile app, and data lake systems. Together, these systems form a connected digital ecosystem where ticketing, engagement, and entry operate seamlessly.
OPEN API Infrastructure in Action
Future Ticketing’s OPEN API enables smooth integration between ticketing and third-party systems. With Axess, it provides:
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Real-time ticket validation at every entry point.
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Support for barcode, NFC, RFID, and digital wallets.
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Online and offline validation for uninterrupted operations.
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Accurate, live attendance tracking.
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Faster, more reliable supporter entry.
Ticketing and access control now function as a single, unified system, giving venue teams full visibility and control on matchdays.
Expanding a 72-Partner Ecosystem
Axess strengthens Future Ticketing’s growing integration network, now spanning 72 partners across CRM, analytics, digital platforms, payments, and access control. By prioritising open connectivity, venues retain control of their data, maintain flexibility in technology choices, and can scale as needed. The deployment at Dexcom Stadium shows how integrated ticketing and access control can support efficient, secure, and fan-centric operations, reinforcing Future Ticketing’s role as the digital infrastructure layer for modern venues.
