24/7 Support

Our team are here 24/7 to help you with any queries.

We work 24/7 because we know events are managed and run 24/7. 

Our staff in Future Ticketing are vastly experienced in running events, so we know how important answering your questions quickly and efficiently are to helping you run your event smoothly, easily, and successfully. 

As a client of Future Ticketing, your dedicated Client Relationship Managers is on hand from the beginning to help you with your initial implementation and set up. They can provide advice and information about the best ways to use the system and work with you to grow your business, generate additional revenues and improve your fan and customer engagement. In recent years our clients have seen an average increase in sales by 15% during their first year with us and a 50% increase in digital/on-line sales. 

Additionally you have 24/7 access to our support portal which can be accessed from your personal dashboard. Here you can find a selection of frequently asked questions, articles and video tutorials to help you with any set-up and event queries and challenges. These are all updated regularly and include any new developments or additional features to the system.

Here you can also access our 24/7 live chat where you are able to speak to David, James, Sasha and Veronica who can help you with any event set-up questions or challenges.

Ready to make the move to Future Ticketing?

We know that moving to a new ticketing system may seem daunting! We aim to make the process as simple, quick and easy as possible and we are there to support you every step of the way. If you are interested in finding out about all the ways that Future Ticketing can help you increase sales and revenue, click the link below and we'll be in touch.