Waterford Suir Valley Railway

Waterford Suir Valley Railway (WSVR) is Ireland’s longest narrow-gauge railway. Based in Kilmeaden, Co. Waterford and located just 10km from Waterford city, it runs beside the Waterford Greenway and along the banks of the River Suir.

This unique visitor attraction celebrates the importance of railways in Ireland and their contribution to education, industrial development, tourism, and social life.

In early 2020, the team at WSVR were looking for a new ticketing system that could provide:

• An integrated online ticketing and capacity management system.
• An easy back-end for their team to manage and administrate.
• The team with the autonomy to manage all aspects of their events across ticketing, pricing, reporting, finance and so on.
• A system that would seamlessly integrate with their own website.
• A quick and easy purchase journey for the customer.

In 2022, here are some of the key features that WSVR continue to use from the Future Ticketing platform:

• Online and in-person advance sales.
• Timed entry slots.
• Capacity management flexibility including being able to close or add compartments on individual time-slots or bookings, quickly as demand needs.
• Real-time, live sales reporting.